OWL Display Pro – 3.5” USB-C IPS Secondary Hardware Display
OWL Respawn — Warranty & Return Policy
At OWL Respawn, we are committed to providing high-quality desk tech, accessories, and setup gear. Every order is inspected and packaged with care before dispatch.
To ensure a seamless shopping experience, purchases made through owlrespawn.com are backed by our 30-Day Return Policy and a 6-Month Limited Product Warranty.
1. 30-Day Return & Exchange Policy (Change of Mind)
If you change your mind about your purchase, you have 30 days from the date of delivery to request a return or exchange.
Eligibility Requirements:
The product must be in its original condition with all included components, cables, adapters, and original packaging included.
Brief testing to inspect product quality or functionality is expected; however, items showing visible wear, scratches, or missing parts will not be eligible for a full refund.
Proof of purchase (order number or confirmation email) is required.
Return Process:
Contact our support team at support@owlrespawn.com with your order number.
Return shipping costs for change-of-mind requests are the responsibility of the customer.
2. 6-Month Limited Warranty (Hardware & Performance Issues)
All electronic items and functional setup gear (including our secondary hardware displays, RGB lighting, and powered desk accessories) are covered under a 6-Month Limited Warranty starting from the delivery date.
What is Covered:
Manufacturing defects and internal hardware failures under normal, intended use.
Power issues, dead pixels, or firmware faults present upon setup.
What is NOT Covered:
Accidental drops, liquid spills, or physical misuse.
Damage resulting from unauthorized disassembly or third-party modifications.
Standard cosmic wear and tear over time.
3. Damaged or Defective Items Upon Arrival
In the rare event that your product arrives damaged during transit or fails to function straight out of the box:
Contact us within 48 hours of receiving your parcel.
Send your order number along with a short video or photos demonstrating the issue to support@owlrespawn.com.
Once verified, we will arrange a free replacement or process a full refund immediately — with no extra fees attached.
4. Customer Support
Our support team is here to assist you with any questions regarding your setup gear.
Email: support@owlrespawn.com
Response Time: 24–48 business hours (Monday to Friday)